Gaming is for fun — not stress. Freebets believes that when every player games responsibly, the experience becomes even more enjoyable. Here you will find all the tools and guides you need in one place.
Online gaming is a great form of entertainment — but it's only truly enjoyable when you play within your limits. Responsible gaming at Freebets means enjoying the experience while staying in control of your time, money, and emotions.
Online gaming is growing rapidly in Bangladesh, with millions of people enjoying slots, fish games, and Live Casino every day. For some, however, gaming can become an addiction — causing serious harm to personal, family, and financial life.
Freebets wants every player Play for fun, not as an escape from stress. On this page you will find how to recognise signs of addiction, tools to protect yourself, and ways to get help when you need it.
Play within a set budget, take breaks after a fixed period, and spend time with family and friends.
Repeatedly playing to recover losses, borrowing money to bet, and neglecting daily responsibilities because of gambling.
Gaming addiction doesn't happen overnight — it develops gradually. If you notice the following signs in yourself or someone close to you, it's time to take action.
Spending beyond your budget — running short on BDT at the end of the month but unable to stop playing.
Chasing losses with bigger bets and telling yourself "just one more time" after every round.
You are being dishonest about your gaming — hiding how much you play from family or friends.
You feel restless, irritable, or depressed when you are not gaming.
You are spending excessive time gaming while neglecting work, studies, or family responsibilities.
You are borrowing money or draining your savings to fund gaming, putting yourself under financial strain.
If you notice two or more of the above signs in yourself, activate Freebets' self-exclusion or limit features without delay. Contact our support team if you need further assistance.
Freebets gives every player full control over their gaming experience. These tools can be activated or adjusted at any time from your account settings.
Set a maximum daily, weekly, or monthly deposit limit. Once set, lowering the limit takes effect immediately, but increasing it requires a 24-hour waiting period.
Your session ends automatically after a set time. Choose from 30 minutes, 1 hour, or 2 hours. Reduces the risk of playing longer than intended.
Take a short break ranging from 1 day to 6 weeks. Your account will remain locked during this period, giving you the space to reset.
Take an extended break from 6 months up to 5 years. Once activated, your account cannot be reopened before the period ends.
Play automatically stops when you reach a set loss amount. The most effective way to protect your personal budget.
Pop-up notifications appear at set intervals — reminding you how long you have been playing and how much BDT you have spent.
Setting limits on your Freebets account is simple. Just follow the steps below:
Log in to Freebets with your username and password, then click the profile icon in the top right corner.
From the account menu, select the "Responsible Gaming" option.
Deposit limit, session timer, loss limit, or self-exclusion — select whichever tool suits your needs.
Enter your preferred daily/weekly/monthly limit or time period and confirm.
Confirm the change with the OTP sent to your mobile for security. Changes take effect immediately.
| Limit Type | Range | Takes effect | To increase |
|---|---|---|---|
| Daily deposit | BDT 500 – BDT 50,000 | Instant | 24-hour waiting period |
| Weekly Deposit | BDT 2,000 – BDT 1,00,000 | Instant | 7-day waiting period |
| Session Timer | 30 minutes – 8 hours | Instant | 24-hour waiting period |
| Cooling-off | 1 day – 6 weeks | Instant | Automatic at expiry |
| Self-Exclusion | 6 months – 5 years | Instant | Not before expiry |
Check the meters below to get a sense of the range where a responsible player typically falls. This is not a diagnostic tool — it is intended solely to raise awareness.
Trying to profit from gaming is a sign of a risky mindset. Casino game outcomes are entirely random (RNG) — no strategy or "system" can guarantee consistent wins.
Freebets is more than a gaming platform — it's a responsible environment where player protection is the top priority.
Freebets operates under an international gaming licence. Regular third-party audits ensure full transparency.
Registration requires strict KYC verification. No one under 18 can open an account — zero compromise on minor protection.
An automated system detects unusual gaming patterns and alerts players who may be at risk.
Support in your native language for Bangladeshi players. Speak directly in Bangla for any responsible gaming queries.
Player funds are kept completely separate from the company's operational funds — your money is always secure.
Get help via live chat or email at any time. Our responsible gaming specialists are always available.
You don't have to face gaming addiction alone. Freebets and various organisations are ready to help.
Speak directly with our responsible gaming team. Available 24 hours a day, 7 days a week. Completely confidential.
Email us at [email protected]. Messages related to addiction are treated as highest priority and responded to within 4 hours.
Seeking advice from a mental health professional is the most effective step you can take for gaming addiction. Don't wait.
Join Freebets and enjoy a world-class experience in a safe gaming environment. Set your limits and play responsibly.