Protecting your personal data is our top priority. In this Privacy Policy, we clearly explain what information is collected, why it is collected, and how it is kept secure.
By using the Freebets platform, you confirm that you have read and accepted this Privacy Policy. This Policy has been prepared in compliance with international data protection laws (GDPR and local regulations).
Freebets (https://freebets.win) is an internationally operated online gaming platform. We believe every player's personal data belongs to them — protecting it is our responsibility. This Privacy Policy ("Policy") clearly explains what information Freebets collects, where it is stored, and how it is used.
This Policy applies to the Freebets website, mobile app, and all associated services. Whether you open an account, play a game, or simply browse our site — this Privacy Policy applies in all cases.
Freebets only collects information that is necessary to operate its services properly. Collecting unnecessary or excessive data is against our policy.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Verification & Security Alerts |
| Financial Information | Mobile Banking/Nagad number, USDT address | Deposit & Withdrawal Processing |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
| Gaming Information | Betting history, win/loss records | Account Management & VIP Program |
Freebets uses collected data solely for defined purposes. Your information is never sold to third parties for commercial use.
To verify registration and login, and to ensure account security.
To process deposits and withdrawals securely and to maintain transaction records.
To detect multiple accounts, bot usage, and suspicious activity.
To provide game recommendations and promotional offers tailored to your preferences.
Freebets is required to comply with licensing authorities and applicable laws. Information may be disclosed to regulatory bodies when required — your consent is not needed in such cases.
Freebets protects your data using industry-leading security technology. Our security infrastructure is regularly audited by independent third-party security experts.
All website and app traffic is secured with 256-bit SSL/TLS encryption — the same standard used by banks.
OTP verification is mandatory for login and withdrawals, making unauthorised access to your account virtually impossible.
All personal information is stored in an encrypted database. Staff members cannot view complete data.
Independent cybersecurity experts conduct quarterly vulnerability assessments on our systems.
You will automatically receive an alert on your mobile for any unusual login or transaction activity.
Data is stored on ISO 27001 certified cloud servers with 24/7 active security monitoring.
Freebets gives you full control over your personal data. Under international privacy law, you have the following rights:
You have the right to know what information Freebets holds about you and to request a copy of it.
If any of your information is incorrect, you may request a correction. Contact support and it will be updated within 7 business days.
After account closure, you may request deletion of any data that is not subject to legal retention obligations.
You may object to your data being used for marketing purposes. Your request will be actioned within 48 hours.
To exercise any of the above rights, contact our support team. Your identity will be verified and you will receive a response within 30 days.
Freebets does not retain data beyond what is necessary. Retention periods depend on the type of information and applicable legal requirements.
Freebets is strictly an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18.
If you suspect that a minor's data has been collected inadvertently, please contact our support team immediately. The data will be deleted as quickly as possible and the associated account will be closed.
Your data is fully secure. Create a free account on Freebets and enjoy a world-class gaming experience.